ABOUT US
Please read entirely before booking All deposits & services are non-refundable and to my discretion! Absolutely NO REFUNDS ON ALL SERVICES! If you need to cancel or reschedule, please do so at least 24-48 hrs before your appointment ! Last minute cancellations requires a $25 fee & MUST BE PAID before rebooking with me again ! ALL NO SHOWS WILL BE CHARGED FULL PRICE, BANNED & BLOCKED ! PLEASE CONFIRM YOUR APPOINTMENT ‼️ YOU WILL RECIEVE A CONFIRMATION LINK TO YOUR TEXT MESSAGES & EMAIL . PLEASE CONFIRM ONE OR THE OTHER ! I am only at my suite for the times I have confirmed appointments only. If you do not confirm your appointment through the automatic confirmation text or email , your appointment could be forefited. This helps me by decreasing the chance of no shows. My name is Zena . I am a licensed esthetician and wispy lash artist located in Redford, Michigan. Please have the integrity to show up to your appointments and ON TIME ‼️ All services & classes are NON-REFUNDABLE. ALL NO SHOWS WILL BE BLOCKED AND BANNED WITH NO EXCEPTIONS ! Any appointments before or after my hours, including days I am not scheduled to work will require a additional $50 SQUEEZE IN fee ADDED to your service. This $50 squeeze in fee is also for any additional work or changes I need to make AFTER you leave my suite and AFTER I asked if you were satisfied with your lash extenstions service .This form of payment must be CASH APP OR APPLE PAY and sent to me paid & full before your appointment. NO EXCEPTIONS! If you do need to cancel or reschedule please plan accordingly and do so at-least 24-48 hours before your appointment. SAME DAY CANCELLATION REQUIRES a $25 LAST MINUTE CANCELLATION FEE (It doesn’t need to be paid exactly that day, but BEFORE you decide to reschedule AGAIN) IF YOU KNOW YOU WILL BE RUNNING LATE TO YOUR APPOINTMENT, DOESN’T MATTER IF ITS BY 5 MINS... PLEASE COMMUNICATE WITH ME TO LET ME KNOW ‼️ ALL OF MY SERVICES ARE TIMED , and to my discretion, I will determine if your appointment is still in good standing. Failure to communicate, I will cancel your appointment, assuming you are a NO SHOW! NO EXCEPTIONS! . I only accept MONEY, CASH APP & APPLE PAY. ABSOLUTELY NO VENMO OR ZELLE !!! PLEASE BRING EXACT CASH IF YOU DO NOT PLAN ON TIPPING . I DO NOT CARRY CASH/CHANGE ‼️ I DO NOT HAVE CHANGE TO BREAK BIG BILLS OR TO GIVE YOU ANY CASH BACK AT ALL !!!! SO PLEASE JUST BRING THE EXACT AMOUNT OF CASH IF YOU ARE NOT TIPPING‼️‼️ NO CREDIT /DEBIT CARDS ACCEPTED ABSOLUTELY NO EXTRA PEOPLE, CHILDREN OR ANIMALS. A client consultation form is required to be READ and SIGNED and COMPLETELY filled out before any services. All lash extensions consent forms also have after care instructions for you to follow. A mask is not required, but appreciated when arriving into my suite . All lash sets are customized for your eyes and your eyes only ! Please keep in mind everyone’s eye shapes , and features are different so what one lash set looks on another person will not look exactly the same on YOUR OWN EYES & EYE SHAPE . I can not wait to meet and pamper you ! ❤️❤️❤️
CANCELLATION POLICY
NO SHOWS WILL BE CHARGED FULL PRICE, BLOCKED & BANNED! Last minute cancellation requires a $25 fee that must be paid before booking with me again . All NO SHOWS WILL Be CHARGED 100% of SERVICE